WHEN WILL MY ORDER ARRIVE ?
Standard shipping time is 7 to 14 business days (United States), 8-15 business days (Rest Of The World) to ship and arrive.
Depending on demand and your location, delivery time will vary.
You will be able to track your order using the tracking link that will be sent to your email after we processed and shipped out your order.
All orders will be dispatched from our warehouse within 1-3 business days.
Please note during special offer or sale events or new collection launch you may experience a 3-5 days delay in receiving your order.
Please bear in mind this is an estimation provided by our carriers.
The estimated time does not include the customs processing which are unfortunately out of our control.
CANCELLED ORDER
All cancellations must be made within 24 hrs from initial purchase.
You must contact us within the first 24 hrs. Even if we do not respond right away, your request to cancel must be received within the first 24hrs after a purchase. Due to the nature our custom products, every order is "made to order". Your product starts manufacturing process 1 day after you place your order, so we do not allow cancellations after 24 hrs.
All requests after 24 hr period will be denied.
'Skip the Line' orders may not be cancelled.
Orders may not be modified/cancelled once the order has been processed
A 5% fee will be charged when orders are cancelled.
TAXES AND CUSTOMS CHARGES
All international packages may be subjected to customs duties and taxes
All Taxes and customs charges are the responsibility of the customer
All Taxes and customs are not included in the cost of the order or shipping charge
Please check your local customs website for more information
COUNTRIES WE SHIP TO
We ship WORLDWIDE
ADDITIONAL INFORMATION
Azalea™ is not responsible for lost or stolen packages or packages delayed in transit
The shipping costs for orders are non refundable
By placing an order you are acknowledging and accepting all the international shipping terms
Please visit "contact" page to leave any questions.
